FAQ

What is the difference between “Stream” and “Download”?

Clicking on start in the “Stream” column will automatically invoke your default audio recording player–Real Player, Windows Media Player, Winamp or QuickTime-and begin playing the recording you have selected. This method works best if you are using a dial-up modem rather than a cable modem or DSL service.

Clicking on the n.n MB entry in the “Download” column will place a copy of the chapel recording on your computer hard disk.

It takes over 45 minutes to download a chapel recording. Are there any shortcuts?

If you are using a dial-up modem it will take 45 minutes to 1 hour to download a typical chapel message. (It should be much faster if you have a cable modem or DSL service.) We recommend that modem users click on start in the “Stream” column to listen to the chapel recording rather than downloading a copy to their computer.

Is your computer system down? I am unable to access the audio recordings.

You may check on the status of Westmont College computer services by calling the Information Technology Status line at 805.565.6211.

I am a current student a Westmont. May I listen to a chapel recording on the Web to make up a missed chapel?

The ability to “make up” chapels by listening to a recording of the chapel was discontinued several years ago.

I am having difficulty listening to chapel messages on the Web. Who may I speak with to obtain assistance?

If you are having difficulty accessing the recordings, please contact Colleen Atkinson in the Campus Pastor’s Office at coatkins@westmont.edu or during regular business hours at (805) 565-6170.