Computer and Network Support

We are here to help you with your needs regarding email, user accounts, network connections, online and desktop applications, and support for Westmont-owned workstations and servers. Check our sidebar for information, instructions, and direct links to IT services. Other ways that you can get help for computer, network and telephone problems:

  • Trouble logging into WebAdvisor?
    If you are using Internet Explorer 6, you will need to upgrade to Internet Explorer 7 or use another browser such as Firefox. You also need to be on the encrypted network (not Westmont WLAN) if you are on campus;, and if you are using a proxy, you must disable it.

  • Submit a TechMate Ticket - online Help Request:
    To get help on your IT problem, send an email to, use the web page, or call x6111 . This is the most efficient way to get your problem the attention it deserves.
  • Connecting to the Network (wired or wireless)