Campus Services
Auxiliary Services Online
The Office of Procurement and Auxiliary Services maintains up-to-date information online about an ATM machine, the bookstore, the food service, the laundry system, the post office, reprographics, and vending machines. Please go to www.westmont.edu/auxsvcs.
Bookstore
The bookstore offers a wide variety of merchandise and services to the Westmont community. In addition to books, textbooks, and textbook rentals, you can purchase computer supplies, insignia items, clothing, gifts, cards, electronics, and a selection of snacks and drinks.
Services available through the bookstore include special ordering of books and balloon bouquets. If you don’t see what you’re looking for, let the bookstore staff know - they may be able to accommodate your needs. The bookstore is located behind Kerrwood Hall and is open from 8:45 a.m. to 4:30 p.m., Monday-Friday. It is closed during chapel on Monday, Wednesday and Friday. Merchandise is also available online 24 hours a day, seven days a week, at westmontbookstore.com. For questions or concerns, contact the customer service staff x6064.
Counseling Services
The Counseling Center is located on lower campus across from Van Kampen Hall. Licensed mental health professionals are on staff to provide short-term counseling to students (up to eight sessions per semester), which is covered by student fees. For longer term counseling, referrals are made to off-campus mental health professionals, and the student is responsible for payment. Except as required by law, all information shared in the counseling sessions is confidential, therefore it has no relationship to disciplinary action.
To make an appointment, fill out the Request for Counseling form provided online or in the office, and contact the office manager Claire Cetti, either in person or at x6003 or ccetti@westmont.edu. Appointments are generally available Monday through Friday, 9 a.m. - 4 p.m. If there is an urgent need to see a counselor, please come in or call the office manager and arrangements will be made for the student to be seen as soon as possible. In case of emergencies after hours, students should contact their resident director or Campus Security (x6222); call 211 (local hotline) or 911; or go directly to the emergency room at Cottage Hospital. For more information see our website.
Dial-a-Ride Shuttle Service
Westmont students can take advantage of Dial-a-Ride transportation service in addition to the college’s regular shuttle service. Dial-a-Ride fills transportation needs between Carpinteria and UCSB and runs Monday through Friday from 10 a.m. to 10 p.m., Saturday from 10 a.m. to 5:30 p.m., and Sunday from 9 a.m. to 4:30 p.m. To call in a reservation, dial x7000. To make a last-minute request (which are welcome) dial 455-6630. For more details, see the information posted on Westmont's website under the Student Life page.
Dining Services
Continuous Dining Hours
Students on a meal plan are welcome to eat, socialize and study in the dining commons (D.C.) from 7 a.m. to 8 p.m. every day. Anyone who purchases the standard meal plan has access to the dining commons during these hours. A limited 15-meals-per-week or 10-meals-per-week plan are also available to all students except first-year students during the fall semester. Hours are limited on holidays and can be found online. Retail Late Night service 8:30 p.m. to 12:00 midnight Sun.-Thurs.
Munch Money Option
Contact the dining services staff at any register to add a prepaid balance to your ID card. Munch Money can be used in the dining commons or for Late Night. Purchases paid with Munch Money receive a 10 percent discount.
Your Meal Plan Privileges Are NOT Transferable
Allowing someone else to use your meal card or opening an alarmed side door for someone to enter without presenting a valid ID will result in a $50 improper access charge.
You Are Welcome to Exit with a Small Snack or Dessert
You are welcome to take a small snack or dessert with you as you leave the dining commons (but not utensils, plates or plastic cups). A snack is considered to be a piece of fruit, bagel, or remainder of your sandwich. Residents may obtain take-out meals for themselves or other residents who are sick. They may obtain a pass to do so from their R.A. or R.D. and present it at the dining commons for appropriate take-out materials.
Sack Lunches or Dinners
Contact the dining commons staff to secure a sack lunch or dinner if you have a schedule conflict that prevents you from having access to the dining commons during the regular mealtime.
Throwing Food
Throwing food, wadded paper, or other objects is prohibited because it is unsafe, messy and disrespectful to those who work in dining services. The consequences for such actions is a minimum fine of $50 along with work hours and possible loss of board plan privileges.
Feedback Welcome!! Food Service Committee
We want your feedback. Please use the feedback cards in the dining commons, contact the WCSA representative on the food service committee, or comment online.
Students with Learning, Physical, or Psychological Disabilities
Westmont seeks to provide an environment in which all students can have equal access to their education. The purpose of Disability Services is to assist students with disabilities to reach their educational goals by providing reasonable accommodations and support services. The director of disability services facilitates accommodations and works with students to create a plan for success. Services offered are based on disability verification and appropriate assessments. You may also contact this office if you believe you have a disability. Upon request, a list of local assessment resources and services is available. Students may request accommodations by contacting the Disability Services offices at x6186. For necessary forms and an application, please consult our website, www.westmont.edu/_offices/disability/.
Financial Services
Bills, Fees, and Fines
The Westmont catalog includes information about the cost of tuition, fees, room and board and methods of payment. If you incur fees (e.g., refrigerator fee), fines (e.g., for improper check-out), or charges for damage, you will receive a charge memo from your resident director or resident assistant, who may ask you to acknowledge the charge by signing the form. These and other types of charges, such as pharmaceutical prescription costs, and/or credits to your account will appear on your monthly student account statement. For more information about your account, contact the Business office at X6021 or go to the website.
Financial Aid
Approximately 85 percent of students at Westmont receive some form of financial aid, including parent loans. You may obtain information about the types of financial aid available and the process of applying to receive aid from the Financial Aid Office in Kerrwood Hall, open Monday-Friday 9:00-3:30 (closed Monday, Wednesday, and Friday for chapel, 10:15-11:30 a.m.).
Westmont’s financial aid probation policy requires students to successfully complete a minimum of 12 units each semester with a Westmont cumulative grade point average of at least 2.0. Westmont’s Mayterm can be included to assist in maintaining these requirements. If you do not meet the requirements, you will be placed on financial aid probation. Information regarding this process is available in the Financial Aid office.
To receive the full advantage of student loan maximums, you must progress to the next year’s level. First-year students are considered at 0–25 units completed; sophomores at 26–58 units; juniors at 59–91 units, and seniors at 92–124 units.
In accordance with the Drug-Free Workplace Act, all students receiving any federal aid are required to sign a statement declaring that they do not and will not unlawfully manufacture, distribute, dispense, possess or use controlled substances while at Westmont. The college is required to notify the federal government of any student convicted of any of the offenses listed in the above statement within 10 days, after which the financial aid award will be canceled.
For complete information on eligibility for financial aid, please click here.
Health Services
The Health Center (located near Armington Halls) is open from 10 a.m. to noon and 1 to 4 p.m., Monday-Friday. You will usually be able to see a health-care professional without making an appointment. A full-time physician, physician assistant and registered nurse, all with a specialization in college health, will be able to assess and treat most of your health problems. The Health Center brochure provides a complete listing of Health Center services. For questions, call x6164 or visit us on the Health Center web site.
If you become ill or injured when the Health Center is closed, your resident assistant or resident director can assist you in getting the care you need. If they are not available, you should call 911 (and campus security, x6222) or arrange transportation to one of the health-care facilities listed below. Be sure to bring all bills to the Health Center after you return to campus to determine what portion is covered by your student insurance plan.
Local Health Care Facilities
The Med Center (965-3011), 2954 State St. 8 a.m.-8 p.m., Monday-Saturday. 10 a.m.-6p.m. Sunday and holidays.
Cottage Hospital Emergency Room (569-7210), is located on the corner of Pueblo and Bath Street. They are open 24 hours a day, 7 days a week. Please reserve use of the emergency room for true emergencies or to obtain health care when all other facilities are closed.
Lost and Found
The Switchboard in Kerrwood Hall maintains a general lost-and-found service. If we can identify the owner of an item turned in at the switchboard, we will attempt to contact the owner three times via email.
If you lose something, you may dial “0#” (from an on-campus phone) or 805-565-6000 (from off campus/cell phone) or come by the Switchboard during business hours to check the lost and found. After two weeks, lost-and-found items are taken to the Public Safety Office, which clears unclaimed items every 30 days. Physical plant, the Athletics office, the D.C. and the Library also maintain lost-and-found services for their areas. An all-student email message may not be used to post lost-and-found information.
Post Office
The campus post office processes all inbound and outbound letters and parcels via U.S. mail, UPS, FedEx, and other carriers. You will be assigned an individual, private, 24-hour-access mailbox which will remain yours for as long as you are a registered student, even if you leave for an off-campus program. All incoming letters and parcels (even if you are living in the Ocean View apartments) must be addressed as follows: Your name on line one, mail slot number (MS#) on line two; 955 La Paz Road on line three, and Santa Barbara, CA 93108-1023 on line four. Correspondents and shippers must use the full address on all letters and parcels. It is especially important to include your MS# as part of the address in order to avoid loss or delay in delivery; it is essential that your address be correctly labeled “MS#” not “P.O. Box,” as UPS and FedEx will not deliver to a P.O. box (see complete information at www.westmont.edu/postoffice). Your MS # will be assigned in early August and you can access this information on your student profile. The campus post office will return to the sender any items that are prohibited on campus (e.g. alcohol, firearms, explosives, weapons, pornography).
You may purchase stamps and envelopes and ship parcel packages at the walk-up customer service counter between 10 a.m. and 4 p.m., Monday-Friday. The post office is closed Monday, Wednesday and Friday during chapel. The post office accepts cash, checks and Visa and Mastercard. You may drop off outbound mail either in the letter-collection box in front of Van Kampen Hall on the lower campus for pickup at 1 p.m., or at mailing services any time before 4 p.m. The post office also offers fax services, both incoming and outgoing. On Saturdays, inbound mail will be distributed by 12:30 p.m. Large packages and boxes can be picked up at the backdoor as follows: 10 a.m. to 4 p.m. Monday-Friday, 10 a.m. to noon, Sat. No other services are available on Saturday.
The documents services manager, Joanne Gish, x6077, will be happy to assist you with any problems or feedback regarding your mail. For routine questions and information, please call the post office directly at x6087.
Reserving Campus Facilities
Any campus activity sponsored by faculty, staff, or students or event that requires a facility must be confirmed in advance with the Campus Scheduling office (CSO). To begin the process of planning an event and reserving a facility, use the campus scheduling website. This user-friendly site is the fastest, most efficient way to make a facility reservation request.
Prior to using the campus scheduling website, please read the instructions posted online. Contact the CSO at x6045 with questions.
If you are submitting a same-day request, please alert the CSO by calling x6045; otherwise, allow a minimum of two business days for your request to be processed. If you cancel your event, please submit an online cancellation request. This will enable us to allocate the space to someone else who may need it.
Some facilities require departmental authorization. This process can delay confirmation, so please allow a minimum of two business days to process your request. Request for event services and polycom speaker phones may be made via the campus scheduling website. Additional requirements such as catering, sound and media, custodial, and security should be arranged with the respective departments, as CSO does not handle these services.
All catered events require a minimum of two hours additional time prior to and two hours cleaning time following the event for peparation and clean up. More extensive catering may require more time.
Generally, reservation request confirmations are sent electronically via email; please supply the email address to which you would like confirmation to be sent.
Campus Scheduling office hours are Monday through Friday, 8 a.m. to 4 p.m.