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Bid Process Overview

  Phased Roll-out
  Electronic Interaction
  Document Organization
  Supporting Documentation
  Pricing Model
  Open Philosophy


Several features of this bid process
are unique.

Phased Roll-out

To enable convenient planning for prospective Proponents, our announcement of this bid gives advance notice of the process and key dates involved. Thus, you will be able to begin developing your response plan at the earliest moment. Modules of the bid document will be made available in installments, with a complete description of our program leading the way. Invitees will be given email notification of the ongoing developments.

Although we aim to have the documents as complete as possible upon initial release, we expect that changes will need to be made to some or all of them prior to the time you will be held accountable for their contents. In ample time before you must make final commitments, we will "freeze the specs" so that all Proponents will have the same basis from which to quote. We will flag and index any changes to help you not be caught unawares. / TOP / SEARCH / HOME

Electronic Interaction

To the extent achievable we will use automated support to simplify and expedite the process. We are currently negotiating with a company that provides a secure platform for hosting interactions between us and you, and we'll provide specific instructions once this has been finalized. / TOP / SEARCH / HOME

Document Organization

While the choice of where to place a particular clause in an agreement is inherently subjective, there is "method to our madness." Those items which describe what you will offer our customers are included under Program Features. If some specific action is required of either of us, particularly if it is periodic in nature, it will usually be found under Operational Responsibilities. The matters which are general in scope -- those that our respective lawyers will be most interested to review (for they probably don't care all that much about the hours of operation, or about who empties the trash) -- are grouped within the module titled Legal Framework. Pricing will contain the compensation plan. Within each section, the things that belong together will be together.

The Procurement Process module will give clear instructions for what to submit in your proposal, and how to arrange and identify it for our ease of review. Your attention to our direction on these things will serve as an indicator of your willingness and ability to meet the needs specific to this community. / TOP / SEARCH / HOME

Supporting Documentation

We will supply an uncommon quantity, quality and depth of data about this account that will help you more accurately assess and price your offerings. This will include weekly meal counts, data regarding the volume and timing of planned meal absences ("packouts"), information extracted from catering and other invoices, pay rates for certain food service job classifications (subject to confidentiality provisions, and not individually identifiable where possible), and so on. / TOP / SEARCH / HOME

Pricing Model

Rather than having you quote a rate for your services, we will tell you how much we'll pay you (eg, the current rates plus an inflationary increase), and ask you to tell us how much of that you will return to us at the end of each year. The financial arrangement will be performance-based, using mutually accepted independent metrics. You will be required to propose a benchmark version and one slightly enhanced version. You will be free to submit other alternate proposals, but will need to take into account that we intend to keep the essence of the existing board plan pretty much unchanged for now. We'll explore change options in greater detail with the selected provider over the next several years. No capital commitment is expected although your optional proposals may include a capital component. We will, however, need to have you demonstrate satisfactory experience in supporting a declining-balance program, should we jointly decide to head that direction in coming years. / TOP / SEARCH / HOME

Open Philosophy

Not only will we supply more than the usual internal data for your review, we will also give you feedback about how your offer/s stand relative to other Proponents'. This will be done without revealing certain information which we -- and you -- would still consider confidential, but it will help you to understand how your proposal and presentation were perceived by us relative to the others we will have seen. / TOP / SEARCH / HOME


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