Voicemail Support

Report all voicemail issues directly to our telephone service provider by email. Instead of submitting a TechMate, send an email from your Westmont email account as follows:

To: support@hostedcafe.com
Subject: Service Request - Voicemail, Extension [your extension]
Body: Explain your need, for example:

  • Voicemail PIN needs reset (if you are unable to log in to your voice mailbox).
  • Voicemail to email is not working.
  • Voicemail transcription is not working (for those with a medical need for transcribed voicemail messages).