Information Technology Telecommunications

The Westmont Telecommunications staff is dedicated to providing Westmont College with premium telephone, cellular, and voicemail services. We also provide phone & voicemail training, on-campus installations, and a knowledgeable switchboard operator team.  Please use the menu below to navigate the resources we have available.

For all non-voicemail technical issues use the link above to submit a support ticket.

For technical issues related to voicemail, visit Voicemail Support

Phone Services

Dialing Local Numbers:
8 - Phone Number (###-####)

Dialing Long Distance (U.S.):
8 - 1 - Area Code - Phone Number (###-####)

Dialing Internationally:1
8 - 011 - Country Code - Area Code2 - Phone Number3 - Code (if required)4

Fax Services

Local and Long Distance:
Local and Long Distance faxes can be sent using your assigned printer ID at most multifunction printers.

International:
For international fax needs, please scan and email the necessary documents. If an international fax is unavoidably required, faculty should communicate with the Office of the Provost.

1 International dialing privileges have been restricted based on position. Faculty should communicate with the Office of the Provost in the event that international calls need to be made. Staff should communicate with their VP and the Chief Information Officer.
2 Not all countries have an Area Code in addition to a Country Code.
3 International numbers will vary length.
4 Phones located in public locations may require a code for international calls.

Cellular Phone Services

For information on cellular phones and services available to staff, using phones internationally, "loaner" phones, and cell phone safety while driving, please visit the Cellular Phone Services page at the link below.

Voicemail Support

For information on Voicemail, broadcast messages, technical support, and voicemail2email functions, please visit the Voicemail support page.

 

Port/Line Installation Rates: 

Installation of Digital Line $260.00
Installation of Analog Line $160.00
Installation of Network Port $125.00
Telephone Port Move Charged per hour, one hour minimum @ $100/hour

To request a move or installation, please submit a support ticket 

Choose Telephone from the Category dropdown menu and provide a detailed description of the work desired, contact info, and a valid account number.

Reservationless Teleconferences

Reservationless teleconferences can be hosted using CenturyLink.  View CenturyLink's support documentation at the link below.

Speakerphone Reservations

The Telecommunications department no longer manages reservations for speakerphones.  To make a speakerphone reservation, you will need to place an equipment order with the office of Academic Technology.