At a time when most Americans wanted desperately to do something to help, Dave Kuykendall ’90 got a phone call. The owner of a ServiceMaster franchise in Frederick, Md., he was one of 50-60 businesses asked to help clean up offices in the Pentagon damaged by fire, smoke, and water in the September 11 terrorist attack. Eventually, ServiceMaster franchises in the eastern United States sent more than 200 workers to Washington, D.C. 1 Column Content Background Color White Ali...